Disaster Assistance

Disaster Recovery Centers

Opened on May 2 in Harris County to help those whose homes or businesses were affected by the April severe storms and flooding.

Representatives from Harris County, City of Houston, State of Texas, Federal Emergency Management Agency, U.S. Small Business Administration, and other agencies are at the centers to explain disaster assistance programs and help survivors apply for aid. Those visiting the centers can also talk to experts on ways to prevent future disaster damage.

The centers in Houston are located at:

  • Bayland Community Center, 6400 Bissonnet St., Houston, TX 77074
  • Greenspoint Commercial Office Building, 16800 Imperial Valley Dr., Houston, TX 77060
  • Cypress Creek Christian Church and Community Center, 6823 Cypresswood Dr., Spring, TX 77379
  • Lone Star College Cy-Fair Library, 9191 Barker Cypress Rd., Cypress, TX 77433

Hours at the centers are from 9 a.m. to 6 p.m. Monday through Friday; 9 a.m. to 2 p.m. on Saturdays and closed on Sundays until further notice.

Survivors can register for FEMA assistance by phone or online before visiting a center. Going to a DRC is not a requirement of registration, but specialists there can provide guidance regarding disaster recovery and rental resources, explain written correspondence received from FEMA, inform survivors of the status of their application, make referrals to other organizations and answer questions.

Survivors can apply online at DisasterAssistance.gov or by phone at 800-621-3362. TTY users should call 800-462-7585. The toll-free lines are open 7 a.m. to 10 p.m. seven days a week. Applicants will be asked to provide:

  • Social Security number
  • Address of the damaged primary residence
  • Description of the damage
  • Information about insurance coverage
  • A current contact telephone number
  • An address where they can receive mail
  • Bank account and routing numbers for those preferring direct deposit of funds

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

American Red Cross Greater Houston Chapter
Address2700 Southwest Fwy, Houston, TX 77098
Phone(713) 526-8300

To help those impacted on their road to recovery, Red Cross caseworkers are advocating for those affected to help develop personal recovery plans, identify housing resources, and share information on community resources and faith based assistance. To date, the American Red Cross has opened more than 3,550 cases. We anticipate that the majority of those impacted by Houston floods have opened cases with the American Red Cross. After Thursday, May 12, those who need Red Cross assistance for this matter or others may call 1-866-526-8300, option 1.

Catholic Charities of Galveston-Houston
Assistance: 1-866-649-5862
Offices in Houston, Richmond, Galveston & Texas City

Disaster Recovery - provide response coordination and short-term and long-term recovery services to individuals and families dealing with the aftermath of natural disasters such as the current flooding; assistance may be for basic needs (food, clothing, household items) to possible limited financial assistance (rent, prescriptions, etc.)

Housing Availability
Landlords with available rental property interested in assisting our displaced residents are encouraged to call 877-428-8844.

Lone Star Legal Aid
Disaster Assistance Hotline: 1-800-504-7030

Disaster Legal Assistance - The State Bar of Texas Disaster Assistance Hotline, operated by Lone Star Legal Aid (LSLA), has been activated.  LSLA provides legal assistance to Texans who, as a result of the recent heavy rains and flooding, have experienced damage to apartments, homes, cars and property.  LSLA can provide legal assistance with:

  • Filing insurance claims
  • Contesting insurance claim denials
  • Problems with landlords of damaged apartments or rental houses
  • Problems with mortgage companies and damaged homes
  • Replacing important legal documents
  • Emergency SNAP benefits
  • Dealing with contracts for repairs
  • Dealing with fraudulent contractors

There are many legal problems that can result from disasters like the recent flooding events. LSLA can help East and South Texans recover from the flooding disaster and receive the legal assistance they need to get their lives back on track. Contact LSLA for help. 

The Lone Star Veterans Association
170 Heights Blvd., Houston, TX 77007

Supports Greater Houston Area Veterans that were affected by the flood. If you were affected by the flood, you can sign up for assistance. If you are looking for a way to assist in recovery efforts, you can sign up to volunteer or donate. LVSA will help with immediate needs and refer and link to other agencies for additional assistance. Will help ALL veterans in the Houston area, not just post-911 vets.

Memorial Assistance Ministries
1625 Blalock Road, Houston TX 77080

713-574-7533 / 713-574-7536 (para Español)
MUST RESIDE IN SERVICE AREA: 77008, 77009, 77018, 77022, 77024, 77037, 77039, 77040, 77041, 77043, 77055, 77076, 77079, 77080, 77088, 77091, 77092

While MAM is not an official First Responder, families in the area turn to us during times of crisis for help and we will do what we can to help. MAM will be helping families in our service area with: Metro Money for families whose cars have been flooded; Furniture, especially new mattresses and bed linens; Necessary home goods that need replacement; Toiletries, diapers, cleaning supplies; Rent assistance for families who have to relocate, as appropriate and available.
PLEASE contact us or go to our website if you have items or monetary donations. http://www.maministries.org/

Salvation Army
Website:  http://salvationarmyusa.org/

If you have questions about donating clothing, furniture and household items, or to schedule a pick-up, please visit www.SATRUCK.org or call 1-800-SA-TRUCK (1-800-728-7825). Donation Collection Sites: See American Red Cross donation sites above Only non-perishable food items, new towels and blankets, hygiene items, diapers, baby wipes and water are being accepted. Financial donations to support the ongoing flood relief work of The Salvation Army in Houston can be made by calling 1-800-SAL-ARMY. 

Society of St. Vincent de Paul Galveston-Houston
Admin Office 2403 Holcombe Blvd, Houston, TX 77021
713-741-8234 (Admin)

SVDP programs are located through-out Harris and surrounding counties, usually staffed by volunteers at local churches. Disaster Relief - when disaster strikes, SVDP steps in to help. The Society works to provide basic needs in terms of food, clothing, and furniture or other home goods that may need to be replaced in the event of a natural disaster. Some small, limited financial assistance may be available.